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Quality management system is the internal processes of a business or organization to improve its efficiency and perfomance in line with specific quality requirements.

ISO 9001: 2008 sets the requirements in the management system so that it aims to improve customer satisfaction.

Quality system factors

In IONIKI, we design a quality management system according to ISO 9001: 2008 for each business based on:

  • The business environment
  • Changes and risks to the environment
  • Its different needs
  • Its specific objectives
  • The products it produces / services it offers
  • The procedures it uses
  • Its size
  • Its culture

 

Elements of Quality Systems

In order to be in compliance with ISO 9001: 2008, a quality management system must:

  • defines quality assurance procedures and ensures their implementation
  • determines the order and effect of the processes
  • establish the necessary criteria and methods for the effective operation and control of procedures
  • ensure the availability of the necessary resources and the necessary information to control procedures
  • monitor, measure and analyze processes
  • applies the necessary actions to achieve the objectives and seeks continuous improvement of procedures

 

In IONIKI, we design a quality management system for your business according to the international ISO 9001: 2008 standard, free of any bureaucracy. The quality management system that we will design, will increase the efficiency of your business while improving your customer satisfaction.